Welcome to Ghumo Befikar’s FAQ section.
Here you’ll find quick answers to most of your questions about booking, payments, cancellations, and our policies.

About Ghumo Befikar

1. What is Ghumo Befikar?
Ghumo Befikar is a travel platform that helps you plan and book safe, budget-friendly trips across India. We offer curated experiences, verified stays, and secure transport options — so you can travel without stress.

2. How is Ghumo Befikar different from other travel sites?
We focus on peace of mind. Every hotel, homestay, and driver on our platform is verified. Our support team is available before, during, and after your trip to help with any issues.

Booking & Packages

3. How can I book a trip?
You can explore packages on our website, choose your destination, and click “Book Now.” You’ll receive a confirmation message and travel itinerary via WhatsApp and email once payment is completed.

4. Can I customize my trip package?
Yes, absolutely. You can contact our support team or WhatsApp us with your preferences (dates, number of travelers, budget, activities, etc.) and we’ll design a custom package for you.

5. How do I know my booking is confirmed?
Once your payment is processed, you’ll get an instant confirmation message along with booking details, hotel name, check-in info, and contact details of your trip manager.

6. Can I book on behalf of someone else?
Yes, you can. Just ensure the traveler’s name and ID proof are correct at the time of booking.

Payments & Pricing

7. What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, and wallet payments. All transactions are processed through secure payment gateways.

8. Can I pay in installments?
In some cases, yes. For customized or group packages, you can pay 50% upfront and the rest before departure. Contact support to check if your package qualifies.

9. Is GST included in the price?
Yes, all prices shown on our website include applicable GST unless mentioned otherwise.

Cancellations & Refunds

10. Can I cancel my booking?
Yes, you can cancel your booking before the trip start date. However, cancellation charges may apply based on how close to the departure date you cancel.

11. What is the refund timeline?
Refunds (if eligible) are processed within 5–7 business days back to your original payment method.

12. What if my trip gets cancelled by Ghumo Befikar?
If we have to cancel due to weather, safety, or operational issues, we’ll either offer an alternate date, a full refund, or travel credit — whichever you prefer.

13. Can I reschedule my trip instead of cancelling?
Yes, rescheduling is possible based on availability and destination rules. Contact our support at least 7 days before your travel date.

Documents & Identification

14. What ID proof do I need to carry?
For all travelers, a government-issued photo ID (Aadhar Card, Passport, Voter ID, or Driver’s License) is mandatory for check-in.

15. Do I need to submit hard copies?
No, soft copies of your ID and booking confirmation are enough in most cases.

Safety & Support

16. Is it safe to travel with Ghumo Befikar?
Yes. We work only with verified hotels, transport partners, and guides. Every trip is reviewed for safety and hygiene standards.

17. What if I face an issue during my trip?
Our support team is available 24/7 via WhatsApp and phone. You’ll get a dedicated trip coordinator’s contact once your booking is confirmed.

18. Are solo travelers safe with Ghumo Befikar?
Yes. Many of our travelers are solo explorers. We ensure safe accommodations, verified drivers, and constant communication support.

19. Do you provide travel insurance?
Some premium packages include basic travel insurance. For custom trips, we can arrange add-on insurance if requested.

Hotels & Transport

20. What kind of hotels do you provide?
We offer verified 2-star to 4-star hotels, homestays, and resorts based on your budget. All options are screened for cleanliness and reviews.

21. Can I select my own hotel?
Yes, if you’re booking a custom package. We’ll adjust pricing accordingly.

22. What type of vehicles are used for travel?
We use clean, AC vehicles with verified and experienced drivers. Vehicle type (Sedan, SUV, Tempo Traveller, etc.) depends on group size and location.

23. Are drivers verified?
Yes, every driver is verified, licensed, and trained to ensure your safety and comfort.

Group Trips

24. Do you organize group trips?
Yes, we organize both fixed-date group trips and private group tours for friends, families, and corporate outings.

25. How many people are in one group?
Usually 10–20 people for open trips. For private bookings, you can set your group size.

26. Are group trips safe for solo travelers?
Definitely. We have a community of verified travelers, and our coordinators are always on-ground to ensure a safe and friendly experience.

Other Questions

27. Can I get a GST invoice for my company?
Yes, just share your company details while booking, and we’ll email you a GST invoice.

28. Do I need to pay extra for sightseeing or activities?
Most activities listed in your package are included. Any optional add-ons or personal expenses are extra.

29. Can I change the number of travelers after booking?
Yes, but it may affect pricing. Contact support at least 5 days before your trip for any modifications.

30. What if my flight or train gets delayed?
Inform your trip coordinator immediately. We’ll adjust your itinerary wherever possible.

31. Do you offer international trips?
Currently, we focus on Indian destinations. International tours are planned for future expansion.

32. Can I get help planning a honeymoon or special trip?
Yes. We design personalized honeymoon, birthday, and anniversary travel experiences.

Contact & Support

33. How can I contact Ghumo Befikar?
You can reach us through:

  • Email: [email protected]
  • WhatsApp: [Insert WhatsApp link]
  • Phone: [Insert contact number]
  • Office Hours: 10 AM – 8 PM (Mon–Sat)
    For urgent trip-related issues, we’re available 24/7.