Welcome to Ghumo Befikar.
Before you plan your next trip with us, please go through these booking guidelines carefully. They’ll help you understand how our process works, what’s expected from both sides, and how to make your experience smooth and hassle-free.

1. How to Book

  • Browse through our available travel packages on the website.
  • Select your preferred destination, date, and number of travelers.
  • Click on Book Now and fill in the required details (traveler name, contact, ID info, etc.).
  • Proceed with payment through any of our secure options (UPI, card, or net banking).
  • You’ll receive an instant booking confirmation via WhatsApp and email, along with your trip itinerary and contact details of your trip manager.

2. Booking Confirmation

  • A booking is considered confirmed only after full or partial payment (as per package terms).
  • Once confirmed, you’ll receive your Booking ID, which you must keep for all communication and support.
  • Ensure that the traveler’s name, date, and contact details are entered correctly during booking. Any errors can lead to issues during check-in or travel.

3. Payment Rules

  • You can pay 100% upfront or 50% as an advance for select packages.
  • The balance payment (if any) must be cleared before the travel date to avoid automatic cancellation.
  • All transactions are processed through encrypted payment gateways for your safety.
  • Prices are inclusive of GST unless mentioned otherwise.

4. Documentation

  • Every traveler must carry a valid government-issued photo ID (Aadhar Card, Passport, Driver’s License, or Voter ID).
  • For outstation and hotel check-ins, ID proof is mandatory.
  • Foreign travelers must carry a valid passport and visa.
  • Soft copies are usually accepted, but carrying a physical ID is always safer.

5. Modifications & Rescheduling

  • You can modify or reschedule your booking at least 7 days before your travel date (subject to availability).
  • Any changes made after that may attract additional charges.
  • Changes in travel dates, hotel category, or the number of travelers may lead to a revised package cost.
  • All modification requests must be raised through our support team (WhatsApp or email).

6. Cancellation Policy

  • Cancellations made 15 days or more before departure: Eligible for a full refund (minus service fees).
  • Cancellations made 7–14 days before departure: 50% refund.
  • Cancellations made less than 7 days before departure: No refund.
  • If the trip is canceled by Ghumo Befikar due to weather, operational, or safety reasons, we will offer a full refund or a travel credit for future use.

7. Refund Process

  • Refunds are initiated within 5–7 business days after approval.
  • The amount will be credited to the original payment method only.
  • Partial refunds (for partial cancellations or add-on removals) are handled case by case.

8. Group Bookings

  • Group bookings (10+ travelers) may require a special payment structure.
  • Final headcount must be confirmed at least 10 days prior to departure.
  • Any last-minute additions or cancellations in a group booking will depend on hotel and transport availability.

9. Travel Guidelines

  • Please report to the departure point on time. Ghumo Befikar will not be responsible for delays caused by personal late arrivals.
  • Respect local customs, cultures, and property during your stay.
  • Follow your trip coordinator’s instructions during activities or excursions for safety reasons.
  • Always keep emergency contact numbers and your booking ID handy.

10. Health & Safety

  • Travelers are responsible for ensuring they are fit for travel.
  • If you have medical conditions or dietary restrictions, please inform us in advance.
  • Carry personal medicines and necessary prescriptions.
  • Ghumo Befikar is not responsible for health issues arising during travel, but our coordinators will assist in emergencies.

11. Responsibility & Liability

  • Ghumo Befikar acts as an intermediary between travelers and service providers (hotels, drivers, etc.).
  • While we ensure every partner is verified, we are not liable for situations beyond our control such as strikes, weather delays, or accidents.
  • Travelers are expected to cooperate and maintain respectful behavior with staff and co-travelers.

12. Code of Conduct

  • Abusive or inappropriate behavior towards other travelers or staff will result in immediate termination of service without refund.
  • Any damage caused to hotel property, vehicles, or equipment will be charged to the traveler directly.
  • Alcohol or substance abuse during group trips is strictly prohibited unless specified in the itinerary.

13. Contact & Support

For any booking-related queries, modifications, or support, reach us at:

  • Email: [email protected]
  • WhatsApp: [Insert link]
  • Phone: [Insert number]
    Our team is available Monday to Saturday, 10 AM – 8 PM. For ongoing trips, emergency support is available 24/7.

14. Agreement

By completing your booking with Ghumo Befikar, you agree to follow these guidelines and acknowledge that you’ve read and understood our Terms & Conditions, Privacy Policy, and Cancellation Policy.