Contact Us
We’re Here to Help You Travel Without Worry
At Ghumo Befikar, we make discovering and booking your next waterpark or getaway easy and stress-free. Whether you’re planning a family day out, a weekend trip, or a simple water adventure, our support team is always here to help you before, during, and after your booking.
Our goal is simple — to make travel effortless, transparent, and joyful for every customer.
Get in Touch
📍 Office Address:
Ghumo Befikar
Village/Town: Jogeshwari West, Block 158
Road/Street/Lane: S.V. Road
City: Mumbai
District: Mumbai Suburban
State: Maharashtra
PIN: 400102
📧 Email:
[email protected]
📞 Customer Care:
+91 73044 94824
💬 WhatsApp Support:
Click to Chat
🕒 Support Hours:
Monday to Saturday — 10:00 AM to 8:00 PM
(For ongoing trips and booking emergencies, support is available 24/7)
How We Can Help
Booking and payment-related queries
Modifications or rescheduling requests
Issues with e-tickets or confirmations
Questions about destinations and waterparks
Business or collaboration inquiries
Our Promise
We aim to respond quickly and clearly to every message.
If you’ve reached out, you’ll hear back from us — that’s a promise.
FREQUENTLY ASKED QUESTIONS
You can reach us anytime through our Contact Form, WhatsApp chat, or by emailing us at [email protected]. Our team usually replies within 24 working hours.
First, check your spam or promotions folder. If it’s not there, share your payment reference ID with us on WhatsApp or email, and our team will verify and resend your confirmation quickly.
Yes. Our support is available Monday to Saturday, 10 AM – 8 PM. For urgent booking issues or travel-day concerns, you can message us on WhatsApp anytime — we respond to active travelers 24/7.
Absolutely. You can request a callback through the contact form or message us on WhatsApp with your query. A support executive will connect with you as soon as possible.
We are based in Mumbai, India, and operate digitally to serve travelers across the country. All our bookings, confirmations, and support services are handled online for faster response and smoother coordination.