Last Updated: October 2025

Welcome to Ghumo Befikar.
This Shipping & Delivery Policy describes how and when you will receive your booking confirmation, tickets, and related travel documents after completing a purchase on www.ghumobefikar.com.

1. Digital Delivery Only

All bookings made through Ghumo Befikar are delivered electronically.
We do not ship or deliver any physical tickets, receipts, or products.

Once your online payment is successfully processed, your booking confirmation and e-ticket details will be delivered to you via email and/or WhatsApp SMS on the registered contact information provided at checkout.

2. Delivery Timeline

  • Instant Delivery:
    Most bookings are confirmed instantly after successful payment.
    You will receive your confirmation details within 5–10 minutes.
  • Manual Confirmation Bookings:
    For certain parks or partner venues that require manual verification, confirmation may take up to 24 working hours.
    In such cases, our team will contact you and share status updates.

If you do not receive your confirmation within 24 hours, please check your spam/junk folder or contact our support team.

3. Delivery Channels

Your booking confirmation and entry details will be delivered through one or more of the following channels:

  • Email (to your registered email address)
  • WhatsApp or SMS (to your registered mobile number)
  • In some cases, via the partner’s confirmation system or ticket portal

Please ensure that your contact details are entered correctly during checkout. Ghumo Befikar will not be responsible for non-delivery due to incorrect email IDs, inactive phone numbers, or network issues.

4. Delivery Failure or Non-Receipt

If you have successfully made a payment but have not received your confirmation or ticket:

  • Check your spam or promotions folder in your email.
  • Verify your transaction ID or payment confirmation from your bank or payment gateway.
  • Contact our customer support with your payment reference number.

Once verified, we will reissue your booking confirmation or assist in resolving the issue with the respective partner.

5. Partner-Specific Delivery

In some cases, the final e-ticket or entry QR code may be sent directly from our partner waterpark or service provider after your booking is processed through our platform.
Delivery times and ticket formats may vary based on each partner’s system.

6. Customer Support

If you face any issues receiving your booking details or confirmations, you can contact our support team:

Email: [email protected]
Website: www.ghumobefikar.com
Location: Mumbai, India

Our team typically responds within 24–48 working hours.

7. Important Note

  • Ghumo Befikar is a digital platform — no physical deliveries or courier services are involved.
  • Please double-check all details before confirming payment, as incorrect contact information can lead to failed delivery of booking details.
  • Once confirmation is sent successfully, Ghumo Befikar assumes the order has been “delivered.”

Summary

Your booking confirmation and tickets are delivered digitally and instantly after successful payment.
In the rare event of delay or non-receipt, our support team is always available to assist you promptly.